Thursday, 26 February 2015

Ford pay the price in privacy glass mix up

Ford pay the price in Focus-ST privacy glass blunder

Privacy glass is becoming more and more popular in new cars.  The back 3/4 of the car being tinted in darker glass.  Looks great too.  In a recent blunder reported by Auto Express Magazine, Ford have released the new FOCUS ST-3 with normal green tinted glass and not the privacy glass as it states in the brochure.

A Ford spokesman said "This was a price list error which was rectified as swiftly as possible.  We offered two options:  £300 compensation, or an ST-3 reordered with glass fitted free of charge"

£300 would NOT cover the cost of changing five windows in the rear of the car to privacy glass so this seems a weak option by Ford.